The service you tried to access failed during the authentication stage
This may be because it requires additional steps which did not occur during login (such as using a second factor).
Please try again. If you cannot resolve the issue yourself, please contact servicedesk at https://www.example.com/support and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message including the address bar at the top of the web browser.